As a brand you spend a lot of money acquiring the customer - most aren’t profitable until they buy from you again…and again. Brands that win deliver amazing customer experiences - time after time. To keep those customers coming back - so that you can drive your business and growth.
About Vikas Bhambri
Over the last twenty years, Vikas has worked in several different roles and at market leaders like Oracle, LivePerson, and 8×8 in the CRM & Contact Center space in both North America and EMEA. Having worked with companies at all sizes and stages to leverage technology to enhance their people and processes to best acquire, grow, and retain their customers, Vikas builds teams that follow his ethos – that our responsibility is to deliver knowledge and value in every conversation that we have with our customers and partners.