Michael Koch

The Michael Koch Group

Engaging a Client: Learn What It's Like On The Other Side

What is it like on the "Owner's Side"? Our experiences working as employees of Apple, Samsung, and The Ritz-Carlton provide a unique perspective that you can learn from and enhance your customer engagement methods.
Join us as we pull back the curtain and show you what it's really like to work at Fortune 20 companies... and no, it's not like the books and movies.


Schedule

Keynote 2 - Wednesday 11.45 - 12.15 : Engaging a Client: Learn What It's Like On The Other Side